Unlocking Modern Low-Income Customer Engagement
Utilities are offering more programs and assistance specifically for LMI customers, but haven’t cracked the code on engaging this often hard-to-reach segment. As LMI customers have a hard time finding and applying for the right program(s), utilities also struggle with making the best recommendations. Fortunately, utility personalization and a streamlined workflow can power modern LMI customer engagement. Download the eBook to learn how!