Virtual Working Group
Thu October 22nd, 2020 @ 11am-12pm MT
Engaging Energy Customers: Turning Insights from New Customer Research into Action
Did you know that 58% of customers say they want a personalized experience from their utility? And 54% of customers don’t feel like energy-savings resources utilities do provide are relevant to them?
Join your peers and Uplight experts to discuss the findings from Uplight’s latest research on utility customer engagement. We’ll dig into the insights we uncovered, discuss tangible approaches for driving improved personalization and customer satisfaction, and share learnings from successful customer engagement strategies.
This session is now full. Please complete the form on the right to be added to the waiting list.
Uplight Working Groups are interactive discussions for Uplight utility partners, facilitated by the Uplight team. Participation is limited to enable an interactive discussion. Use of a webcam is highly recommended.