Virtual Working Group
Tue June 8th, 2021 @ 11:00am - 11:45am MT
Working Group: 2021 Uplight Customer Survey - Deep Dive into LMI Segment
Join our working group to take a deep dive on how low to moderate income customers (LMI) connect with their utility. We will compare and contrast their habits, interests and preferences to those of all recognized customer demographics. As a result, we can explore how utilities can help better engage LMI customers through intentional and personalized communication.