Deliver a leading customer experience with a unified data lake, insights engine, and developer & BI tools for utilities and ecosystem partners.Learn More
According to Accenture, a customer-centric operating model requires utilities to rethink their approach to technical architecture.
What We Deliver
Deliver the utility customer experience that evolves at the pace customers have come to expect.
Enable an omnichannel customer experience
Connect provides the flexibility to easily turn on any Uplight application and for utilities and ecosystem partners to build their own, facilitating a connected customer experience across touchpoints such as:
Keep up with your customers
Accelerate design and deployment of customer-focused products and services by decoupling legacy systems from customer applications such as:
Single platform for integrations
Use a single platform for integrations with ecosystem partners, helping modernize while driving significant cost savings.
More value from connected applications
One plus one can equal three. For example, Uplight has seen a 5X plus increase in demand response conversion rates with bundled enrollments through Marketplace.
“Uplight, with their focus on the customer and comprehensive solution set—from behavioral energy efficiency and dynamic rates enrollment to an e-commerce marketplace and automated device control—provides the full package required to help us achieve the goals in our strategic plan.”
A modern technical architecture
Connect leverages APIs & microservices to plug and play desired functionalities across customer applications—enabling utilities to gain agility and reduce hardware costs.
Leading Utility Embeds Connect into Core Architecture
Embedding Connect gives the diversified utility the flexibility they need to drive a true digital transformation. Connect enables utilities to: Easily turn on any Uplight application Build their own applications Integrate with ecosystem partners.
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