Webinar: New Research on Engaging Utility Customers

Register

Connect

Deliver a leading customer experience with a unified data lake, insights engine, and developer & BI tools for utilities and ecosystem partners.

Learn More

According to Accenture, a customer-centric operating model requires utilities to rethink their approach to technical architecture.

What We Deliver

Deliver the utility customer experience that evolves at the pace customers have come to expect.

Experience
Customers
Single Platform
Connection
Experience

Enable an omnichannel customer experience

Connect provides the flexibility to easily turn on any Uplight application and for utilities and ecosystem partners to build their own, facilitating a connected customer experience across touchpoints such as:

Mobile and Alerts Website/MyAccount Billing Email
Customers

Keep up with your customers

Accelerate design and deployment of customer-focused products and services by decoupling legacy systems from customer applications such as:

CIS Meter Data Management System
Single Platform

Single platform for integrations

Use a single platform for integrations with ecosystem partners, helping modernize while driving significant cost savings.

Connection

More value from connected applications

One plus one can equal three. For example, Uplight has seen a 5X plus increase in demand response conversion rates with bundled enrollments through Marketplace.

“Uplight, with their focus on the customer and comprehensive solution set—from behavioral energy efficiency and dynamic rates enrollment to an e-commerce marketplace and automated device control—provides the full package required to help us achieve the goals in our strategic plan.”

Patti Poppe ~ President and CEO of Consumers Energy

A modern technical architecture

Connect leverages APIs & microservices to plug and play desired functionalities across customer applications—enabling utilities to gain agility and reduce hardware costs.

Case Study

Leading Utility Embeds Connect into Core Architecture

Embedding Connect gives the diversified utility the flexibility they need to drive a true digital transformation. Connect enables utilities to: Easily turn on any Uplight application Build their own applications Integrate with ecosystem partners.

From the Blog

Consumers Energy Empowers Customers with Personalization
“What’s Old is New Again”: How Customer-Centric Strategies Deliver Generation and T&D Growth
Climate Change, Scaling Clean Energy, and Customer Empowerment

How can we help?

First Name
Last Name
Company
Your message or question
I agree to the terms and conditions.

We’re committed to your privacy. Uplight uses the information you provide to us to contact you about relevant content, products, and services. You may update or unsubscribe from these communications at any time by visiting the email subscription preferences center.

By submitting this form, I consent to allow Uplight to store and process the personal information submitted above and confirm that I have read and agree to Uplight’s Privacy Policy.