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Deliver a leading customer experience with a unified data lake, insights engine, and developer & BI tools for utilities and ecosystem partners.

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According to Accenture, a customer-centric operating model requires utilities to rethink their approach to technical architecture.

What We Deliver

Deliver the utility customer experience that evolves at the pace customers have come to expect.

Single Platform

Enable an omnichannel customer experience

Connect provides the flexibility to easily turn on any Uplight application and for utilities and ecosystem partners to build their own, facilitating a connected customer experience across touchpoints such as:

Mobile and Alerts Website/MyAccount Billing Email

Keep up with your customers

Accelerate design and deployment of customer-focused products and services by decoupling legacy systems from customer applications such as:

CIS Meter Data Management System
Single Platform

Single platform for integrations

Use a single platform for integrations with ecosystem partners, helping modernize while driving significant cost savings.


More value from connected applications

One plus one can equal three. For example, Uplight has seen a 5X plus increase in demand response conversion rates with bundled enrollments through Marketplace.

“Uplight, with their focus on the customer and comprehensive solution set—from behavioral energy efficiency and dynamic rates enrollment to an e-commerce marketplace and automated device control—provides the full package required to help us achieve the goals in our strategic plan.”

Patti Poppe ~ President and CEO of Consumers Energy

A modern technical architecture

Connect leverages APIs & microservices to plug and play desired functionalities across customer applications—enabling utilities to gain agility and reduce hardware costs.

From the Blog

Disaster Fallout in Texas a Somber Reminder of Much-Needed Grid Innovations
New Customer Research In: Personalization Pays Off
Consumers Energy Provides Free Smart Thermostats w/ DR Enrollment

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