Giving you the edge in driving a cleaner energy future.

We are the market-leading customer engagement, enrollment, and load flexibility platform for energy providers.

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Best-in-class solutions

Driving Connections and Outcomes

Our solutions are best in class on their own. And they’re designed with connection in mind - connection to your customers and to our other solutions. Our platform creates a more seamless journey to accelerate decarbonization, improve grid resiliency, and reduce operating costs. All share one goal: Compel change that matters for individuals, communities, and beyond.

Driving Connections and Outcomes

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ENERGY EFFICIENCY

Creating bankable savings for your customers are only the beginning

AI-driven propensity modeling made better with deep energy customer insights

Targeted personas across residential, income eligible, small- and medium- business

Home Energy Reports and Uplight Marketplace convert behavioral savings to program enrollments

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CUSTOMER ENGAGEMENT

Compelling touch points across Uplight’s Connected Customer Journey increase satisfaction and enrollments, all while lowering cost to serve

Online portals, alerts & mid-cycle updates

Dedicated product design, behavioral scientist, and UX research team creates unmatched customer experiences

One-click, connected journey launch point to other products and services

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RATES ENGAGEMENT

Make rates simple for your customers to understand while achieving your load shift goals

Billing-grade rate engine with shadow bill comparisons, dynamic rate comparison tools, and more

Personalized rate education and recommendations across multiple channels

Automate smart devices to deepen load shift in response to time-of-use price signals

Rates-optimized load flexibility through DR events and ongoing daily load optimization

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DEMAND MANAGEMENT

Uplight’s Orchestrated Energy™ transforms customer assets into grid-scale VPPs

Uplight Marketplace: Bundle programs, rebates, and incentives

Device pre-enrollment within a frictionless e-commerce experience

Demand response events and daily load optimization

Smart thermostats, electric water heaters, and EVs.

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ELECTRIC VEHICLES

Accelerate transportation electrification with Uplight’s Electric Vehicle (EV) Solution Suite

EV Data Aggregation through both chargers and vehicle telematics

Insights and Outreach: EV propensity modeling and custom recommendations

Uplight Marketplace offers Level 2 EV chargers with instant rebates, program enrollments, and charger installation scheduling

Managed Charging with EV Rate Coaching, demand response, and active managed charging

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BUSINESS CUSTOMERS

Empower your business customers with insights that compel action

Hyper-personalized insights and intelligence for all business customers, from small- to medium-businesses up to large C&I

Usage trends, bill comparisons, rate recommendations, custom energy-saving programs and offers

Tools to increase business customer engagement and drive efficiency, electrification, and decarbonization goals

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The Uplight Difference

We are the energy customer experts.

As the grid undergoes the greatest transformation since its inception, how customers think about energy, and how energy providers think about customers, must transform in an equally profound way. And no one understands energy customers better than Uplight.

The Uplight Connected Customer Journey.

We don’t see your customers as simply point solutions. We see them as our greatest allies in accomplishing your goals. By deeply understanding their beliefs and behaviors – we can guide where the industry is trending. This means more program enrollments, more load shift, more reliable flexibility – and more impact at grid scale.

Leveraging insights that matter.

We know that data is nothing unless it makes a difference. We bring a combination of proprietary algorithms, AI, analysis, and a hefty dose of human curiosity to the table. From behavioral scientists to our robust experience design team, no one understands energy customers better than we do, and this blend of digital and human insights, quite simply, unlocks engagement.

Best-in-class experiences that engage customers and create action.

Because we deeply understand energy customers – we also know how to compel them to make changes that make a real difference. From small adjustments to big steps – we’re impacting the future one customer at a time.

Driving change is in our DNA.

Our organization is purpose-built to make the biggest impact possible and solve the greatest problems at scale – blending expertise, breadth, and innovation. As a certified B Corporation, we are proud to be a strong leader - but still a nimble force - for change.

The Uplight Promise

Simply put, we deliver. For our clients this means noticeable results – and meaningful utility outcomes – at scale, every day.

Your priorities are ours.

We build our solutions based on what you need to deliver – from increasing customer engagement to saving kilowatt hours, from higher CSAT scores to lowering costs to serve. Because ultimately, we know you’re trusting us with your customers’ trust in you.

The Uplight Impact