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Transforming the business of energy

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Upcoming Events

March 2024

April 2024

Catch Us Around the Industry

AESP Annual Conference February 5-8 San Antonio, TX
Midwest Energy Solutions Conference January 30-February 1 Chicago, IL
DISTRIBUTECH International February 26-29 Orlando, FL
SECC Consumer Symposium February 26 Orlando, FL
Smart Energy Summit February 27 Orlando, FL

Previous Events

On Demand Webinar

Expanding the Energy Ecosystem: Who Will Energy Customers Let In?

See where utilities rank on customer perceptions of trust, competence, and innovation.
Session Summary

2022 Annual Research: Voice of the Business Customer

Read our session summary to understand how utility resources — particularly key account managers, aided by rate analytics tools — can most efficiently support your business customer experience as time-varying rates enter the mainstream.
Session Summary

Untangling Customer Energy Data to Support Connected Experiences

Read our session summary to learn strategies to unlock the usability of customer data for personalization, innovation and value creation across the entire energy ecosystem.
On Demand Webinar

How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.
On Demand Webinar

Green Energy Technologies: Gateway to Energy Engagement

Uplight's Voice of the Energy Customer Research: EVs Revealed
On Demand Webinar

Jumpstarting your Residential EV Experience with Boots on the Ground and Digital Engagement

Optimize your EV program enrollment using data.
Session Summary

Educating and Empowering Customers To Get the Most from Their Rates

Read our session summary to understand utility leader's perspectives on their utility’s current rate programs: specifically around time-of-use (TOU) rate program rollout and onboarding, and how customers are responding to these programs in terms of engagement and overall satisfaction.
Session Summary

Taking (EV) Charge: Engaging and Serving Customers Throughout Their Journey

Read our session summary to understand how utility leaders are thinking about program priorities, what insights they need to inform EV initiatives, and what tools would be useful to achieve desired outcomes.
On Demand Webinar

Plugging In After Purchase - How Utilities Can Create a Seamless EV Customer Journey

Learn how to identify gaps in your EV programs and improve the customer experience.
On Demand Webinar

Bridging the Gap: Stepping into Non-Residential Customer’s Shoes

Results from our latest primary research with the MUSH sector.