Previous Events
On Demand WebinarExpanding the Energy Ecosystem: Who Will Energy Customers Let In?
See where utilities rank on customer perceptions of trust, competence, and innovation. Session Summary2022 Annual Research: Voice of the Business Customer
Read our session summary to understand how utility resources — particularly key account managers, aided by rate analytics tools — can most efficiently support your business customer experience as time-varying rates enter the mainstream. Session SummaryUntangling Customer Energy Data to Support Connected Experiences
Read our session summary to learn strategies to unlock the usability of customer data for personalization, innovation and value creation across the entire energy ecosystem. On Demand WebinarHow to Make a TOU Rate Transition a Great Customer Experience
Create a connected customer journey that build awareness, inspire confidence, and motivate action. On Demand WebinarGreen Energy Technologies: Gateway to Energy Engagement
Uplight's Voice of the Energy Customer Research: EVs Revealed On Demand WebinarJumpstarting your Residential EV Experience with Boots on the Ground and Digital Engagement
Optimize your EV program enrollment using data. Session SummaryEducating and Empowering Customers To Get the Most from Their Rates
Read our session summary to understand utility leader's perspectives on their utility’s current rate programs: specifically around time-of-use (TOU) rate program rollout and onboarding, and how customers are responding to these programs in terms of engagement and overall satisfaction. Session SummaryTaking (EV) Charge: Engaging and Serving Customers Throughout Their Journey
Read our session summary to understand how utility leaders are thinking about program priorities, what insights they need to inform EV initiatives, and what tools would be useful to achieve desired outcomes. On Demand WebinarPlugging In After Purchase - How Utilities Can Create a Seamless EV Customer Journey
Learn how to identify gaps in your EV programs and improve the customer experience. On Demand WebinarBridging the Gap: Stepping into Non-Residential Customer’s Shoes
Results from our latest primary research with the MUSH sector.Catch Us Around the Industry
AESP Annual Conference
February 5-8
San Antonio, TX
Midwest Energy Solutions Conference
January 30-February 1
Chicago, IL
DISTRIBUTECH International
February 26-29
Orlando, FL
SECC Consumer Symposium
February 26
Orlando, FL
Smart Energy Summit
February 27
Orlando, FL