The Uplight Platform

Our end-to-end customer engagement and flexibility management platform connects energy customers and the energy ecosystem to the control room.

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A Single Pane of Glass From Customer to Control Room

With the growth of renewables and Distributed Energy Resources (DERs), the challenge of operating a secure, reliable grid only becomes more complex. The clean energy ecosystem needs consolidated data, interoperable systems, trustworthy AI, and scalable SaaS applications to help customers become active participants in a distributed energy ecosystem.

Uplight’s Platform

Brings together a centralized data lake, robust integrations, advanced AI models, configurable SaaS applications, and flexible external APIs to power connected energy customer experiences and seamless orchestration of distributed energy resources (DERs). As a result, energy providers and ecosystem partners are empowered to make rapid progress toward their electrification, grid reliability, affordability, and decarbonization goals.

30 billion

data points ingested per hour

97%

accurate event forecasting

268 million

annual customer touchpoints

400,000

concurrent
forecasts

4.9 GW

energy demand orchestrated

Data Lake and Analytics

Our centralized data lake brings together data from energy providers, third-party vendors, and Uplight’s own applications in a standardized database that supports seamless personalization, segmentation, insights, and reporting. This simplifies data sharing and reduces organizational data silos while ensuring peace of mind with robust access controls.

Our AI and machine learning models pull from this same set of centralized data, enabling consistent insights in any channel—from our SaaS applications to external APIs to business intelligence tools.

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Uplight APIs and Developer Tools

Energy providers and ecosystem partners can use our flexible APIs to embed a wide range of customer engagement and energy flexibility insights across any channel. Drive purchases of rebated devices on e-commerce sites, de-silo data across disparate control systems to improve grid operations, and meet customers in existing apps with personalized offers and tips.

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External APIs and Interoperability Protocols

Our platform works seamlessly with open standards and third-party APIs to connect with external data sources, energy provider systems, and hardware signals. This allows us to surface reliable insights in real time to ecosystem partners to power third-party customer experiences, and help energy providers monitor, dispatch, optimize, and monetize flexibility at scale. Whether its homes, businesses, or utility-scale DERs, our ecosystem of connections unlock customer choice and time-to-value.

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Customer Engagement and Flexibility Management Applications

Harnessing the Power of AI

Our AI-powered customer engagement applications deliver personalized, user-friendly digital experiences that help energy customers become active participants in an increasingly distributed, digitized energy ecosystem.

With our flexibility management applications, we support program management, device enrollment, asset monitoring and forecasting, customer notifications, dispatch, measurement and verification (M&V), and optimization across all asset classes, customer segments, and energy markets.

Security and Compliance

We take security seriously in every aspect of our business here at Uplight. Our dedicated security and compliance team has implemented technical controls such as endpoint detection and response, security monitoring, vulnerability scanning, and penetration testing. Certified external auditors perform audits on our controls as part of our SOC 2 compliance process.

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Proven Technology to Power the Clean Energy Transition

Learn how Uplight’s platform can plug into your existing tech stack to advance your organization’s IT and business goals.

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