Small-to-medium business (SMB) owners are among the most underserved, but also the hardest to reach for utilities. And not only are most not knowledgable about alternate rates, but they don’t have the time to find out more about rates that might be a better fit.

Uplight partnered with See Change Institute to understand what experiences and knowledge SMB owners have around rates. Watch the video to hear our conversations with 20 SMB owners.