Agenda
Tuesday
May 20
6:00 - 8:00pm
Welcome Reception at the Rally Hotel
Once you’ve checked into your hotel room, take the elevator up to the Rally’s third floor. We’ll enjoy heavy hors d’oeuvres and beverages on their rooftop deck complete with stunning views of Coors Field. Brush up on your energy facts because we’re debuting Megawatt Maniacs trivia with custom prizes.
Location: Wynkoop Ballroom & Terrace
Tuesday
May 20
Main Stage
Baseline Ballroom A (Customers as MVPs)
Baseline Ballroom B (Demand is the New Supply)
Clubhouse (Integrating Technology)
6:00 6:00pm - 8:00pm
Welcome Reception and Energy Trivia at the Rally Hotel
Wednesday
May 21
8:35 - 8:45am
Welcome to Uplight Customer Connect
Get oriented to our conference space and learn more about how we’ll be spending our time over the next few days.
Location: Wynkoop Ballroom
8:45 - 9:10am
The Customer-Centric Grid: Enabling Flexible Reliability through the Demand Stack
Luis D’Acosta: CEO of Uplight
The trends are undeniable: our energy ecosystem is becoming more distributed and more decarbonized. This, combined with the exponential increase in electric load expected over the next five years, necessitates a new approach to deliver reliable, resilient, and affordable power. In this session, Uplight’s CEO, Luis D’Acosta, will share perspectives on how utilities can braid together the full spectrum of demand-side resources into an integrated demand stack strategy to deliver flexible capacity that serves both customer needs and modern grid requirements.
Location: Wynkoop Ballroom
9:10 - 9:45am
Technology State of the Union: Interoperable, Extensible, and Scalable
Jesse Demmel: CTO at Uplight
Technology is foundational to our efforts to not only decarbonize but also improve grid reliability. The most effective technologies are built on three core tenants: interoperability, extensibility, and scalability. In this session, Uplight’s Technology leadership team will share perspectives on these three critical lenses and offer examples of how Uplight’s platform leverages each to enable our utility clients and ecosystem partners to drive customer-centric load flexibility at scale, maximizing system and network value.
Location: Wynkoop Ballroom
10:00 - 10:50am
Breakout Sessions
Customers as MVPs
Beyond Behavioral: Using Customer Engagement to Drive Participation
Emily Rich: Senior Product Marketing Manager at Uplight
Marty Marks: Market Specialist – DSM at Alabama Power
Nicole Santos: Program Support Manager at PSE&G NJ
Faith Muriithi: Program Support Manager at PSE&G NJ
Energy providers need to boost program enrollment, capturing customer attention in a world of distractions. To boost program enrollment and participation, energy providers need to capture their customers’ attention amidst a world of distractions. This session reveals proven strategies for increasing participation in load flexibility and demand-side programs by leveraging data-driven customer segmentation, optimizing outreach channels, and crafting compelling messaging that resonates with different customer groups. Attendees will learn how other utilities have successfully motivated various customer segments to take meaningful action.
Location: Baseline Ballroom A/West
Demand is the New Supply
Harnessing DERs to Supercharge Your Load Flexibility
Gisela Glandt: VP of Partnerships and Business Development at Uplight
Kevin Brannan: Senior Manager, Distributed Energy Resources Programs at Evergy
Tamara Dzubay: Senior Director, Energy at ecobee
Kari Gehrke: Manager, Customer Solutions at Alliant
Brittainy Pond: Product Development Manager at Puget Sound Energy
Today’s grid faces not just isolated peak demand events, but increasingly frequent and prolonged peaks as well as localized network constraints. Many energy providers have existing demand response programs, but are looking to optimize and expand these to meet evolving load growth challenges. In this session, we’ll explore how utilities are adapting by diversifying and scaling their approach across different services, devices, and dispatch strategies while at the same time deepening customer relationships. We’ll examine how various asset types – from behavioral demand response and smart thermostats to electric vehicles and batteries – each serve distinct roles in load management.
Location: Baseline Ballroom B/East
11:00 - 11:50am
Breakout Sessions
Customers as MVPs
Making Rates Relevant: How Personalized Education and Coaching Drive Load Shift Success
Emily Rich: Senior Product Marketing Manager at Uplight
Matt McRitchie: Senior Product Marketing Manager at GridX
Jason McGrade: Deputy Director at SECC
Time-varying rates (TVR) offer a powerful pathway to load flexibility, electrification adoption, and customer bill management, yet educating and recruiting customers onto these rates remains a big hurdle. This session explores how utilities leverage personalized rate analytics and ‘what-if’ scenarios to help customers confidently select optimal rate plans. Learn how ongoing rate coaching transforms initial enrollment into sustained behavioral changes, delivering meaningful load shifts while empowering customers to save through informed energy choices.
Location: Baseline Ballroom A/West
Demand is the New Supply/Integrating Technology
The Missing Piece to Your Load Flexibility Program: Integrated DERMS
David Rodriguez: Director, Industry Solutions at Uplight
Eric Gupta: Principal Consultant at Black and Veatch
Brandon Horne: Business Development Manager, ADMS & DERMS at Schneider Electric
Santosh Veda: Manager- Grid Solutions at Dominion Virginia Power
Dave Sheehan: Sr. Director, Industry Solutions at Uplight
Load growth and increased deployment of customer-sited DERs are increasing the need for flexibility in the network. Utilities are managing an expanding number of devices, use cases, and dispatch strategies in their DR and VPP programs. Additionally, these utilities are starting to leverage integrated grid-edge DERMS platforms to unify diverse programs and asset portfolios and enable sophisticated grouping through multi-asset dispatch and optimization. In this session, we’ll explore how utilities are deploying integrated DERMS to achieve more effective peak shaving and distribution-level grid services by coordinating across previously siloed programs and systems, while simplifying operations and unlocking new value streams from distributed energy resources.
Location: Baseline Ballroom B/East
11:50 - 1:00pm
Lunch
1:00 - 2:00pm
Demand Stack: How Energy Efficiency, VPPs, and Rates Integrate for Reliable Load Flexibility
Sam Hartnett: Senior Product Marketing Manager at Uplight
Kim Winslow: Sr. Director, Energy Solutions at Evergy
Stephanie Bieler: Senior Associate at RMI
Brian Kooiman: Principal at The Ad Hoc Group
Load growth is accelerating faster than we can keep up. While the surge in electrification, distributed energy resources, and data centers challenges the traditional supply-side approach, it also creates new opportunities. The Demand Stack framework offers a strategic solution by seamlessly integrating energy efficiency, dynamic pricing, and demand response to strengthen grid reliability while deepening customer engagement. This session will reveal how components of a Demand Stack fit together to deliver load shaping, shifting, and shimmying. Attendees will gain practical insights into implementing their own Demand Stack, including proven strategies for program design, customer experience, and operational optimization.
Location: Wynkoop Ballroom
2:10 - 3:20pm
Breakout Sessions
Customers as MVPs
Enrollment Lab: Iterating on Customer Engagement
Jesse Ryan: Product Manager II at Uplight
Daniel Thiessen: Director, Software Engineering at Uplight
Learning happens when we get creative and challenge assumptions. Partnering with utilities, Uplight has developed an approach quickly learn what helps maximize load flexibility customer enrollment and participation and what hinders it. Hear about how we conduct customer research, test out some of your own ideas in a workshop format, and most importantly, learn how to bring this approach back to your own organization.
Location: Baseline Ballroom A/West
Demand is the New Supply Track
How Utilities Can Transition to Distribution System Operators
Neil Veilleux: VP, Market Development and Regulatory Innovation at Uplight
Josh Brown: Product Lead, Energy Transition Solutions at National Grid
Paul Grod: President & CEO at Rodan Energy Solutions
Dr. Andrea Nuesser: Grid Modernization Leader at Capgemini
Kelsey Devine: Manager, Industry Solutions at Uplight
As electric utilities face mounting challenges from rapid load growth, advanced technology adoption, and increasing demand for flexible energy solutions, many utilities are adapting and exploring the path to becoming Distribution System Operators (DSOs). This session equips utility and regulatory leaders with actionable strategies to move towards a DSO including leveraging AMI for enhanced data accuracy and Advanced Distribution Management Systems (ADMS) for intelligent optimization and implementing DERMS and load flexibility programs that integrate distributed resources while reducing grid strain. Attendees will gain expert insights into navigating regulatory and pricing models that address local constraints, along with best practices for wholesale market coordination that can transform traditional utilities into future-ready DSOs.
Location: Baseline Ballroom B/East
Integrating Technology
How Data & AI Strategy Can Maximize Grid Flexibility Outcomes
Michael Sobota: VP, Software Engineering at Uplight
Seth Brown: Product Manager, EIX at Southern Company
Drew Triplett: Solutions Architect, Energy and Utilities at Databricks
Whitney Betlej: VP, Product at Uplight
Discover approaches for maximizing program goals and outcomes through your information and data strategy, from initial concept through deployment and beyond. Learn how to effectively communicate program needs, navigate the changing data and cloud landscape, and improve efficiency, security, and flexibility. We’ll discuss how to foster collaborative partnerships that enable smooth implementations while meeting both program and IT requirements.
Location: Clubhouse Boardroom
3:40 - 4:50pm
Breakout Sessions
Customers as MVPs
Scaling Storage: Battery Program Insights Across Customer Segments
Vidhya Ganesan: Sr. Product Designer at Uplight
Doug Middleton: Utility and Virtual Power Plant Business Development at Tesla
While utilities are increasingly incorporating batteries into their demand response and VPP programs, these assets present unique capabilities and opportunities but come with their own set of considerations as it concerns cost, value and customer experience. Drawing from original Uplight research, this session explores battery program preferences and participation patterns across income segments, revealing key insights that can inform more effective customer engagement strategies. Attendees will learn practical steps for successfully introducing batteries into their DR programs, including proven approaches for ensuring strong customer satisfaction and participation rates.
Location: Baseline Ballroom A/West
Demand is the New Supply
The Future of VPPs
Kahryn Riley: Senior Market Development Manager at Uplight
Tom Plant: Commissioner at Colorado PUC
Ryan Hledick: Principal at Brattle Group
Wendell Concina: Manager of Demand Response & Dynamic Pricing at ComEd
Gisela Glant: VP, Partnerships and Business Development at Uplight
VPP can also be spelled “win-win-win.” This increasingly popular solution enables demand flexibility to benefit customers, utilities and the grid. It offers unique opportunities for economic benefits and ecosystem partnerships, but can be stifled by regulatory, technology and customer enrollment barriers. Join us to learn more about the bright spots and road blocks on the road to large-scale deployment.
Location: Baseline Ballroom B/East
Integrating Technology
Extensibility: Your Top Tool for Driving Program Participation
Laura Fletcher: Director, Product at Uplight
Tyson Brown: Director, VPP Delivery at Renew Home
Steven Mannhard: Head of Sales and Utility Partnerships at Optiwatt
Customers, like all of us, spend lot of time online. But – much as we’d like to wish otherwise – most of that time isn’t on their utility’s program websites. How can we engage customers in energy efficiency and load flexibility programs by extending that content into the digital channels where customers already are? Join us for a hands-on session exploring how the extensibility of Uplight’s capabilities and insights, from APIs to widgets to third-party partnerships, enable you to maximize available channels and drive the program participation you need.
Location: Clubhouse Boardroom
5:00 - 6:00pm
Keynote with Melissa Stockwell
Melissa Stockwell, a former U.S. army officer, a mother, a veteran, and a three-time Paralympian will tell her story, ‘The Power of Choice’. Her moving narrative is a testament to overcoming adversity, demonstrating perseverance, and the transformative power of personal choice—providing professional and personal inspiration for attendees leading the energy transition.
Location: Wynkoop Ballroom
6:00 - 10:00pm
Evening Event at Union Station
Experience more in the Mile High City with an evening event at the historic Union Station’s Terminal Bar. Enjoy Colorado craft beverages and local cuisine amid turn-of-the-century restored decor.
Location: Terminal Bar, Denver Union Square Station
Wednesday
May 21
Main Stage
Baseline Ballroom A (Customers as MVPs)
Baseline Ballroom B (Demand is the New Supply)
Clubhouse (Integrating Technology)
8:35 8:35am - 8:45am
Welcome to Uplight Customer Connect
8:45 8:45am - 9:10am
The Customer-Centric Grid: Enabling Flexible Reliability through the Demand Stack
9:10 9:10am - 9:45am
Technology State of the Union: Interoperable, Extensible, and Scalable
10:00 10:00am - 10:50 am
Beyond Behavioral: Using Customer Engagement to Drive Participation
Harnessing DERs to Supercharge Your Load Flexibility
11:00 11:00am - 11:50am
Making Rates Relevant: How Personalized Education and Coaching Drive Load Shift Success
The Missing Piece to Your Load Flexibility Program: Integrated DERMS
11:50 11:50am - 1:00pm
Lunch
1:00 1:00pm - 2:00pm
Demand Stack: How Energy Efficiency, VPPs, and Rates Integrate for Reliable Load Flexibility
2:10 2:10pm - 3:20pm
Enrollment Lab: Iterating on Customer Engagement
How Utilities Can Transition to Distribution System Operators
How Data & AI Strategy Can Maximize Grid Flexibility Outcomes
3:40 3:40pm - 4:50pm
Scaling Storage: Battery Program Insights Across Customer Segments
The Future of VPPs
Extensibility: Your Top Tool for Driving Program Participation
5:00 5:00pm - 6:00pm
Keynote with Melissa Stockwell
6:00 6:00pm - 10:00pm
Evening Event at Union Station
Thursday
May 22
9:00 - noon
Connect with Account Teams
Thursday
May 22
Main Stage
Baseline Ballroom A (Customers as MVPs)
Baseline Ballroom B (Demand is the New Supply)
Clubhouse (Integrating Technology)
9:00 9:00am - noon
Connect with Account Teams