Interviews with EV Owners Reveal Key Insights for Utilities

By Crystal Leaver on

Charging EV at home

Uplight worked with See Change Institute to learn more about how electric vehicle (EV) owners interacted with their utility before, during, and after their EV purchase. We found that most customers didn’t think about EV charging before their purchase, didn’t contact their utility unless they had a higher than normal bill, and ended up charging at home with the charger that came with their car.

Many EV owners mentioned wanting one place to go to look for EV information and would love to hear more from their utilities on EV resources–pointing to a big opportunity for energy providers.

Watch the video to learn more from EV owners.


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