Uplight has been enabling utilities to better serve their business customers for 15 years, and now we are excited to share what we’ve been working on behind the scenes: our next-generation solution for business customers. Our new-and-improved solution is custom built to meet the needs of your business customers – all with the goal of maximizing engagement.
Business customers are a critical segment, yet utilities have struggled to crack the code on how to engage their busy and diverse business customers, motivate them to adopt products and services, and partner with them on the clean energy future. Uplight’s next-generation solution is designed to engage and activate business customers at scale.
Customer-Centric by Design
Uplight’s user research team has dedicated hours engaging with business customers to gain a deeper understanding of their needs, motivations, and preferences. We’ve integrated these insights into our new platform, ensuring it is tailored to our customers. This customer-centric approach delivers a user friendly and engaging experience, enabling business customers to save money and energy while launching their clean energy journeys.
Uplight’s Solution for Business Customer Engagement
The result? Our industry leading business customer engagement solution has a more captivating look-and-feel and increased analytic horsepower to activate all of your business customers as partners on the clean energy transition. Here’s what’s inside:
- Best-in-class experience custom built around business needs, driven by extensive user research
- Personalized insights and recommendations underpinned by Uplight’s powerful unified data platform
- Impactful tools to help utility teams leverage energy data to serve business customers more effectively and efficiently
- Flexible and proactive outbound engagement suite that meets customers in their inboxes with energy insights that motivate
- Comprehensive rates education and analysis to help customers save money while stabilizing the grid
- Launchpad for business customer decarbonization with carbon reporting, clean energy recommendations, C&I load flexibility, and advanced rates in one platform
Don’t just take our word for it. Users are giving our platform a thumbs up:
“It’s a 5/5! What is there is what our customers look for.”
– Utility team user
“The more you know, the better decisions you can make moving forward.”
– Business customer
“My first impression: spot on for at-a-glance information… a good summary with the ability to dive into specific facilities.”
– Business customer
Want to see it in action? Schedule a time to talk.
