Uplight was called out as a leader in Guidehouse’s first-ever Leaderboard for Customer Experience and Experience Analytics, facilitating “improved enrollment, participation, and engagement in customer-centric utility programs, or that logically contribute to an enriched CX.” The leaders were noted for “their technological sophistication, holistic product and use case portfolios, sizable customer bases, and relative geographic reach.”
Uplight’s expertise enables utilities to accelerate decarbonization and electrification efforts through one of the broadest set of solutions available that help utilities meet outcomes around energy efficiency, customer engagement, rates engagement, demand management, electric vehicles, and business customer engagement.
The report features our experience meeting and exceeding behavioral energy efficiency targets, providing accurate AMI and non-AMI-based disaggregation, and increasing the number of devices under management by 3X.
It’s well-deserved recognition for the Uplight team that continues to focus on delivering seamless customer experiences backed by the foundational Uplight Data Platform, day after day.
