On Demand Webinar
Webinar – Bridging the Gap: Driving Energy Customer Action
Last year, Uplight conducted our first nation-wide survey of utility customers, finding that personalizing the customer experience results in higher customer trust, engagement, and satisfaction.
This year, Uplight took our research a step further. We followed up with eight focus groups to uncover what really motivates customers to move from awareness to action.
Watch the on-demand webinar now to uncover the findings from Uplight’s latest research from these focus groups.
You will learn:
- What utility interactions are top of mind for customers
- What actions customers are taking to save energy and why
- How taking the first step gives customers an “aha” moment