Resources

On Demand Webinar

New Research: Engaging Today’s Utility Customers

As a utility, the stakes are high. You know that customers expect an enhanced, seamless customer experience, but how important are personalization, digital engagement, and energy efficiency to customers? And what does this mean for your own utility?

Uplight conducted a survey of utility customers to understand how personalization and engagement can improve energy customer satisfaction and utility trust. Watch the on-demand webinar to gain insight into how customers currently engage with their utility, how impactful personalization is, and how COVID-19 has changed the customer-utility relationship.

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