Case Study

How Pioneer Community Energy is Using Customer Rewards to Shift Load

Discover how Pioneer Community Energy, serving nearly one million northern California customers, created a win-win solution for both grid reliability and customer satisfaction through their PowerShift Rewards program, which incentivizes customers to reduce energy usage during peak times.

Read the case study to learn:
  • The framework of Pioneer's customer incentive structure and event communications.
  • Pioneer’s pilot results—which reduced nearly 1.5 MWh across all events—and future load shed goals.