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Contact Us

Proven Energy Marketplace Provider, Today and Tomorrow

Our next generation rebates-and-enrollments-anywhere solution can drive deeper savings, electrification, and program participation by meeting customers where they already engage and shop.

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One-Stop Shop for Offers, Programs, and Installations

Engage more customers with an experienced, in-house e-commerce team. We provide comprehensive, personalized marketing services across digital, traditional and utility-led channels—including targeted campaigns and limited-time offers for harder-to-reach segments.

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Uplight has a 5% conversion rate when customers are referred to the Marketplace from Uplight-driven marketing—twice the average for typical e-commerce sites.

Delight customers so they keep coming back with:

  • A simple, intuitive Marketplace experience grounded in
e-commerce best practices.
  • A curated selection of energy products, no-questions-asked returns, free shipping, and multi-channel customer support.
  • Offerings that combine products with rebates, enrollments, and installations to minimize friction.
  • A diversified fulfillment strategy that mitigates risk to enable on-time product deliveries.

Why Partner With Uplight for
Your Utility Marketplace?

  • Lessons learned from 40+ deployments that are driving the next generation of Marketplace capabilities.
  • Seasoned UX and e-commerce experts that excel in reaching customers and motivating them to take action.
  • Seamless customer experience that includes a curated browsing experience, one-stop-shop checkout, and on-time delivery.
  • Optional APIs and business intelligence (BI) tools that meet customers where they are with personalized offers.

Evergy Wins SECC Best Practice Award

Evergy used Offer Center, built on Marketplace, to offer free energy-efficient products to approximately 183,000 Missouri income-eligible households through a simple, streamlined process.

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Explore Marketplace Resources

The One-Stop Shop Marketplace at Avangrid

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Inside Uplight’s Winning Game Plan for BFCM Success

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Do Utility Marketplaces Get Less Effective Over Time?

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Frequently Asked Questions (FAQs)

  • We’ve honed our product selection process and supply chain operations over the past 15 years to enable a curated Marketplace stocked with relevant, trustworthy products that align with customer needs and utility goals. We’re continually adding new products, offers, and enrollments to the Marketplace that you can take advantage of. 

  • Uplight offers access to Marketplace transactional data in an intuitive, self-serve interface. This data can be used for tracking and analysis.

  • Yes, we cross-reference multiple pieces of customer information such as address, name, and utility account number to validate eligibility against utility criteria for rebate redemption and program participation. By not requiring account numbers, we’ve seen a 3-4X increase in rebate redemptions.

  • Uplight’s 30-day no-questions-asked return policy ensures that customers can easily return eligible items for a full refund without any hassle. We promptly provide pre-paid return labels to expedite the process. Returns can be initiated through our user-friendly online portal or by contacting our Customer Care team via phone, email, or chat.

Comprehensive Energy Marketplace, Delivered

Learn how Uplight can support your utility marketplace needs.

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