Learn.
Be Inspired.
Connect.
As load growth and grid variability intensify, delivering flexible, resilient, and affordable energy demands innovation. If you’re looking to transform customers into grid partners, unlock demand-side potential, and scale predictable flexibility, then Uplight Customer Connect (UCC) is designed for you.
UCC brings together utility leaders, innovators, and partners over a day and a half to discuss strategies for:
- Maximizing customer participation – Converting customers of all segments into active grid partners at scale
- Reimagining energy assets – Leveraging customer resources as reliable demand-side solutions
- Scaling grid predictability – Deploying AI-driven forecasting for dependable flexible capacity
Register Today!
*Registrations will be approved by Uplight as we curate the best participant mix.
What to expect at UCC
Uplight Customer Connect begins Tuesday, April 28 at 2pm with local excursions, roundtables, and workshops, followed by a welcome reception and Megawatt Maniacs trivia. Wednesday features collaborative sessions, our keynote speaker, and an evening event and activations. Connect with Uplight and Partner teams Thursday morning, April 30 before departing mid-morning or afternoon.
Full agenda coming soon!
Meet our Keynote Speaker!
Amelia Rose Earhart
Drawing from her 28,000-nautical-mile solo flight around the world, Amelia Rose Earhart delivers powerful insights on navigating complexity—whether it be in the air or in the energy industry. Just as she learned to anticipate headwinds and course-correct through turbulence, utility leaders must guide organizations through unprecedented load growth, regulatory uncertainty, and grid variability.
Through her "flight lessons" framework—forecasting challenges, distributing responsibility under stress, and maintaining confidence while pivoting—she'll inspire utility innovators to embrace building a resilient energy future, recognizing that every obstacle can become an opportunity for breakthrough.
Event Location
Denver’s McGregor Square
A rallying point for everyone to discover the spirit of Colorado, The Rally is your home away from home in the heart of Denver. Welcome to a fun, vibrant hotel in Denver’s LoDo neighborhood that puts you right in the center of all the action.
Stay and Meet At:
The Rally Hotel
1600 20th St.
Denver, CO
Play At:
Flight Club
1959 16th St. Mall
Denver, CO
Tour and Explore:
Coors Field
2001 Blake St.
Denver, CO
Agenda for Wednesday May 21
View Full AgendaCustomers as MVPs
Demand is the New Supply
Integrating Technology
8:45 8:45am - 9:10am
CEO Keynote
9:10 9:10am - 9:45am
Technology State of the Union
9:45 9:45am - 10:50am
Beyond Behavioral: Using Customer Engagement to Drive Participation
Harnessing DERs to Supercharge Your DR Program
11:00 11:00am - 11:50am
Making Rates Relevant: How Personalized Education and Coaching Drive Load Shift Success
The Missing Piece to Your Load Flexibility Program: Integrated DERMS
11:50 11:50am - 1:00pm
Lunch
1:00 1:00pm - 2:00pm
Demand Stack: How Energy Efficiency, VPPs, and Rates Integrate for Reliable Load Flexibility
2:10 2:10pm - 3:20pm
Enrollment Lab: Iterating on Customer Engagement
How Utilities Can Transition to Distribution System Operators
How Digital and Data Strategy Can Maximize Grid Flexibility Outcomes
3:40 3:40pm - 4:50pm
Scaling Storage: Battery Program Insights Across Customer Segments
The Future of VPPs
Extensibility: Your Top Tool for Driving Program Participation
5:00 5:00pm - 6:00pm
Keynote with Melissa Stockwell
6:00 6:00pm - 10:00pm
Evening Event at Union Station
*This agenda is subject to change.