Uplight's Solution for Business Customers
We hope you’re enjoying the National Key Accounts Workshop in Denver, Colorado. Come visit us at booth #311 or schedule a demo!
Request A DemoThe leader in business customer engagement
Uplight has over 15 years of experience engaging this important customer segment. Currently, we have our business customer engagement solution live with over two dozen utility partners.
Our solution engages all your business customers – from small-to-medium businesses (SMBs) to the largest industrial customers – with personalized insights, leading to increased customer satisfaction, program uplift and increased conversion, and lower cost-to-serve this hard-to-reach segment. Our results speak for themselves:
Increased customer satisfaction
90% Avg. business CX scores
Program uplift
2x Increase in conversion rates
Lower cost to serve
2-3x Increase in digital customer engagement
New and Improved Solution Highlights
Our industry-leading business customer engagement solution has a more captivating look-and-feel and increased analytic horsepower, to activate all your business customers as partners on the clean energy transition.
Best-in-class UI informed by user research
Our customer-centric interface surfaces insights, not just data, to engage and retain business customers.
Personalized for Business Customers
Uplight’s powerful unified data platform underpins personalized insights and recommendations.
Impactful tools to help utility teams
We enable your staff – from KAMs to DSM Program Managers to call center agents – with intuitive tools to engage your end customers.
Outbound engagement
Flexible and proactive outbound engagement suite that meets customers in their inboxes with energy insights that motivate.
Rates education
Comprehensive rates education and analysis to help customers save money while stabilizing the grid.
Launchpad for decarbonization
Launchpad for business customer decarbonization with carbon reporting, clean energy recommendations, C&I load flexibility, and advanced rates in one platform.
Customer-Centric By Design
Utilities will increasingly rely on business customers as a key resource to keep pace with market transformation trends such as decarbonization and electrification.
Uplight’s user research team has dedicated hours engaging with business customers to gain a deeper understanding of their needs, motivations, and preferences. We've integrated these insights into our new platform, ensuring it is tailored to our customers. This customer-centric approach delivers a user-friendly and engaging experience, enabling business customers to save money and energy while launching their clean energy journeys.
Want to learn more? Download our whitepaper.