Resources

Insights and best practices at your fingertips.

How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries

Generating Savings for LMI Customers With Personalized Bill Insights

Customer Engagement
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LMI Customers
How Pioneer Community Energy is Using Customer Rewards to Shift Load

Leveraging Behavioral Demand Response to Shift Load

Demand Management
Impactful and Inclusive DR: Sonoma Clean Power’s GridSavvy Rewards Program

Impactful and Inclusive DR: Sonoma Clean Power’s GridSavvy Rewards Program

Demand Management
Preparing For Data Center Growth: From DR to DERs

Preparing For Data Center Growth: From DR to DERs

Demand Management
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Evergy Helps Income Eligible Customers Save Today and in the Future with Offer Center

Evergy discovers a new way to serve income-eligible customers.

Customer Engagement
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Energy Efficiency
LMI Customers
Activating Orange and Rockland Customers Via a Marketplace Hub

See how Orange and Rockland Utilities increased program conversion.

Electric Vehicles
Balancing Customer Comfort with Load Shift: Rate-Optimized Thermostat Control at Alabama Power

Ensure your DR programs solve for both load shift and customer comfort.

Demand Management
Achieving High Customer Satisfaction with Marketplace with Jackson EMC

See how Jackson EMC is providing first-class service while instantly applying rebates.

Customer Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment