Resources

Insights and best practices at your fingertips.

Uplight’s Annual Voice of the Energy Customer Survey: Gateway to Energy Engagement with Green Energy Technologies

Uncover 7 key findings that energy providers can use to better engage with their customers.

Customer Research
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Electric Vehicles
Activating Orange and Rockland Customers Via a Marketplace Hub

See how Orange and Rockland Utilities increased program conversion.

Electric Vehicles
Balancing Customer Comfort with Load Shift: Rate-Optimized Thermostat Control at Alabama Power

Ensure your DR programs solve for both load shift and customer comfort.

Demand Management
Achieving High Customer Satisfaction with Marketplace with Jackson EMC

See how Jackson EMC is providing first-class service while instantly applying rebates.

Customer Engagement
Driving Utility Engagement in the EV Customer Journey

Get Ahead of the EV Growth

Electric Vehicles
From Pre-Purchase to Managed Charging: Engaging Customers Throughout Their EV Journey

Provide a seamless, connected EV customer journey.

Electric Vehicles
It’s More Than Supply: Here’s How Customers & Demand-Side Solutions Fit Into Your Decarbonization Strategy

Unlock the 4 key levers to reach your decarbonization goals.

Sustainability / B Corp
Getting to ‘Yes’ with Municipalities, Universities, Schools, and Hospitals

Untapped opportunities to support energy decision making.

Business Customers
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Customer Research
Segmenting for Success: How Utilities Can Better Engage 5 Underserved Non-residential Customer Types

Personalization is the key to engaging your business customers.

Business Customers
Why Are LMI Customers Missing Out?

Enable LMI customers to take advantage of your programs and services.

LMI Customers

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment