Resources

Insights and best practices at your fingertips.

The LMI Toolbox: Boosting Engagement, Savings, and Satisfaction for This Vulnerable Segment

Boost engagement, savings, and satisfaction for LMI customers.

LMI Customers
Why Are LMI Customers Missing Out?

Enable LMI customers to take advantage of your programs and services.

LMI Customers
2021 CS Week Session: Reaching LMI Customers at Every Stage of the Customer Journey

Learn about Mississippi Power's holistic LMI approach

LMI Customers
Electric Vehicles Solution Suite

Guide customers through their EV journey.

Electric Vehicles
Rates Adoption and Experience

Turn rates into opportunities for customers, not frustrations.

Rates Engagement
Uplight Solutions Overview

Uplight is the bridge to the clean energy ecosystem.

Business Customers
+5
Customer Engagement
Demand Management
Electric Vehicles
Energy Efficiency
Rates Engagement
Bridging the Gap: Keeping Up With Modern Energy Customer Expectations

Track the evolution of modern energy customer expectations.

Customer Engagement
+2
Customer Research
LMI Customers
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement
TOU Optimization: Taking the Guesswork Out of TOU Rates with Demand Response

Ensure TOU rate adoption while maintaining customer satisfaction.

Demand Management
+1
Rates Engagement
SMUD’s Giveaway Hub Serving Low-to-Moderate Income Customers

Help your customers be more energy efficient and strengthen the utility-customer relationship.

LMI Customers

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment