Resources

Insights and best practices at your fingertips.

Activating Customers at Scale

Leveraging Customer Action Through the Demand Stack

Customer Engagement
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Demand Management
How Two Southern Company Subsidiaries Power the Grid With Demand Response

Improving Customer Satisfaction and Grid Stability with Demand Response

Demand Management
How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries

Generating Savings for LMI Customers With Personalized Bill Insights

Customer Engagement
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LMI Customers
How Pioneer Community Energy is Using Customer Rewards to Shift Load

Leveraging Behavioral Demand Response to Shift Load

Demand Management
Impactful and Inclusive DR: Sonoma Clean Power’s GridSavvy Rewards Program

Impactful and Inclusive DR: Sonoma Clean Power’s GridSavvy Rewards Program

Demand Management
How Alliant Energy is Preparing For Data Center Growth: From DR to DERs

Preparing For Data Center Growth: From DR to DERs

Demand Management
The Power to Adapt: Data Center Energy Management and Load Flexibility Potential

From Grid Challenge to Grid Asset: Data Center Load Flexibility

Demand Management
Puget Sound Energy Drives Rate Enrollment with Uplight and GridX

Puget Sound Energy Drives Rate Program Enrollment with Uplight and GridX

Rates Engagement
Making the Switch: Customer Journeys to Home Electrification

Making the Switch: Customer Journeys to Home Electrification

Customer Engagement
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Customer Research
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment