Resources

Insights and best practices at your fingertips.

Bridging the Gap: Keeping Up With Modern Energy Customer Expectations

Track the evolution of modern energy customer expectations.

Customer Engagement
+2
Customer Research
LMI Customers
Introducing Plus: Simplify Energy Decisions with Smart Bundles

Increase customer engagement and enrollments.

Customer Engagement
Video: Residential Customer Energy Portal Research

Why do customers log into their utility's Residential Portal?

Energy Efficiency
Video: Marketplace

Be the center of all things energy-related.

Energy Efficiency
Bridging the Gap: Driving Energy Customer Action

Uncover six opportunities to engage energy customers and drive program participation.

Customer Engagement
+1
Customer Research
Video: Non-residential Solutions

Better engage the critical segment that makes up two-thirds of your load and revenue.

Business Customers
+1
Customer Engagement
Video: Driving Energy Action

Learn what's holding your utility customers back.

Customer Engagement
+1
Energy Efficiency
Video: Behavioral Energy Efficiency

Learn how to achieve savings targets and improve customer engagement.

Energy Efficiency
Video: Digital Customer Engagement

Launch your customers into the best programs and offers for them.

Customer Engagement
Video: Multichannel Next Best Action

Deliver a truly personalized customer experience.

Customer Engagement

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2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment