Resources

Insights and best practices at your fingertips.

Plugging in After Purchase: How EV Owners Interact With Their Utility

Interviews with EV owners reveal key insights for utilities.

Electric Vehicles
Enabling Load Shift and Customer Comfort Through Smart Thermostats

Respond better to changing load demands and deliver increased flexibility, all while making it easy for customers to save money.

Demand Management
Plugging In After Purchase – How Utilities Can Create a Seamless EV Customer Journey

Learn how to identify gaps in your EV programs and improve the customer experience.

Electric Vehicles
Accelerate Your EV Readiness

Accelerate Your EV Readiness.

Electric Vehicles
What Changes When Your Power Company Also Fuels Your Car?

Learn how electric utilities will play a major role in the EV revolution.

Electric Vehicles
Bridging the Gap: Stepping into Non-Residential Customer’s Shoes

Results from our latest primary research with the MUSH sector.

Business Customers
The LMI Toolbox: Boosting Engagement, Savings, and Satisfaction for This Vulnerable Segment

Boost engagement, savings, and satisfaction for LMI customers.

LMI Customers
2021 CS Week Session: Reaching LMI Customers at Every Stage of the Customer Journey

Learn about Mississippi Power's holistic LMI approach

LMI Customers
Video: Plus

Activate your customers through personalized bundled offers delivered through a single digital experience.

Customer Engagement
Video: Deep Dive on How HERs Insights are Calculated

See how Uplight calculates HERs insights.

Energy Efficiency

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment