Resources

Insights and best practices at your fingertips.

Demand Response for All Seasons: Introducing Gas DR

Learn how to optimize your DR program for year round-effectiveness

Demand Management
Bridging the Gap: Keeping Up With Modern Energy Customer Expectations

Track the evolution of modern energy customer expectations.

Customer Engagement
+2
Customer Research
LMI Customers
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement
Introducing Plus: Simplify Energy Decisions with Smart Bundles

Increase customer engagement and enrollments.

Customer Engagement
TOU Optimization: Taking the Guesswork Out of TOU Rates with Demand Response

Ensure TOU rate adoption while maintaining customer satisfaction.

Demand Management
+1
Rates Engagement
Video: Residential Customer Energy Portal Research

Why do customers log into their utility's Residential Portal?

Energy Efficiency
Connecting the Dots with the Residential Online Portal

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Customer Engagement
Harnessing AMI Data and Empowering Customers with AMI Alerts

Provide customers a more personalized energy intelligence experience, harnessing data that they already have.

Customer Engagement
Video: Marketplace

Be the center of all things energy-related.

Energy Efficiency
Bridging the Gap: Driving Energy Customer Action

Uncover six opportunities to engage energy customers and drive program participation.

Customer Engagement
+1
Customer Research

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment