Resources

Insights and best practices at your fingertips.

How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries

Generating Savings for LMI Customers With Personalized Bill Insights

Customer Engagement
+1
LMI Customers
Puget Sound Energy Drives Rate Enrollment with Uplight and GridX

Puget Sound Energy Drives Rate Program Enrollment with Uplight and GridX

Rates Engagement
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Consumers Energy Helps Customers Weather Winter with Offer Center

Learn how Consumers Energy is enabling income-qualified customers to save an average 10-15% on their bills.

LMI Customers
Evergy Helps Income Eligible Customers Save Today and in the Future with Offer Center

Evergy discovers a new way to serve income-eligible customers.

Customer Engagement
+2
Energy Efficiency
LMI Customers
Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+2
Customer Research
Rates Engagement
Why Are LMI Customers Missing Out?

Enable LMI customers to take advantage of your programs and services.

LMI Customers
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement
TOU Optimization: Taking the Guesswork Out of TOU Rates with Demand Response

Ensure TOU rate adoption while maintaining customer satisfaction.

Demand Management
+1
Rates Engagement
SMUD’s Giveaway Hub Serving Low-to-Moderate Income Customers

Help your customers be more energy efficient and strengthen the utility-customer relationship.

LMI Customers

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment