Resources

Insights and best practices at your fingertips.

How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries

Generating Savings for LMI Customers With Personalized Bill Insights

Customer Engagement
+1
LMI Customers
Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer Engagement
+1
Customer Research
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
Charged Up & Ready to Roll: A Study of Residential EV Charging Behavior in a TOU Program

Optimizing EV charging for sustainable grid management.

Customer Research
+1
Electric Vehicles
Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Streamlining Electrification Incentives: At-home EV Charger & Panel Installations Made Easy

Learn how Uplight and Qmerit are helping utilities streamline the EV customer journey.

Electric Vehicles
Establishing Equitable Energy Solutions: Consumer Energy Helps Income-Qualified Customers Save with Offer Center

Learn how Consumers Energy utilized Uplight’s Offer Center to create a frictionless and effortless ecommerce experience.

Customer Engagement
+1
LMI Customers
Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Electric Vehicles
Evergy Helps Income Eligible Customers Save Today and in the Future with Offer Center

Evergy discovers a new way to serve income-eligible customers.

Customer Engagement
+2
Energy Efficiency
LMI Customers
Duke Energy wins Utility Transformation Program of the Year for their Energy Service Subscription pilot, powered by Uplight

Uplight Client, Duke Energy, wins SEPA's Utility Transformation Program of the Year.

Customer Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment