Resources

Insights and best practices at your fingertips.

Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+2
Customer Research
Rates Engagement
Principles of Electric Vehicle Residential Charging

Uncover the 4 principles of residential charging.

Electric Vehicles
Uplight’s Annual Voice of the Energy Customer Survey: Gateway to Energy Engagement with Green Energy Technologies

Uncover 7 key findings that energy providers can use to better engage with their customers.

Customer Research
+1
Electric Vehicles
Driving Utility Engagement in the EV Customer Journey

Get Ahead of the EV Growth

Electric Vehicles
From Pre-Purchase to Managed Charging: Engaging Customers Throughout Their EV Journey

Provide a seamless, connected EV customer journey.

Electric Vehicles
Getting to ‘Yes’ with Municipalities, Universities, Schools, and Hospitals

Untapped opportunities to support energy decision making.

Business Customers
+1
Customer Research
Segmenting for Success: How Utilities Can Better Engage 5 Underserved Non-residential Customer Types

Personalization is the key to engaging your business customers.

Business Customers
Why Are LMI Customers Missing Out?

Enable LMI customers to take advantage of your programs and services.

LMI Customers
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment