Resources

Insights and best practices at your fingertips.

Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer Engagement
+1
Customer Research
Charged Up & Ready to Roll: A Study of Residential EV Charging Behavior in a TOU Program

Optimizing EV charging for sustainable grid management.

Customer Research
+1
Electric Vehicles
EV Fleet Management Value Stacking for VPPs

EV Fleet Management Value Stacking for VPPs [White Paper]

Electric Vehicles
Real Time Load Management Unlocks Clean Energy Value for All

Real time load management is the missing link for customers and the clean transformation.

Demand Management
+1
Rates Engagement

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