Resources

Insights and best practices at your fingertips.

How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries

Generating Savings for LMI Customers With Personalized Bill Insights

Customer Engagement
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LMI Customers
Energy Reports Solution Guide

Energy Reports Solution Guide

Customer Engagement
Business Customer Engagement

Business Customer Engagement

Business Customers
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Customer Engagement
Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer Engagement
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Customer Research
Making the Switch: Customer Journeys to Home Electrification

Making the Switch: Customer Journeys to Home Electrification

Customer Engagement
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Customer Research
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
Uplight + AutoGrid: Unlocking Potential Energy | AutoGrid Videos

Uplight + AutoGrid: Unlocking Potential Energy

Sustainability / B Corp
Charged Up & Ready to Roll: A Study of Residential EV Charging Behavior in a TOU Program

Optimizing EV charging for sustainable grid management.

Customer Research
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Electric Vehicles
Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Streamlining Electrification Incentives: At-home EV Charger & Panel Installations Made Easy

Learn how Uplight and Qmerit are helping utilities streamline the EV customer journey.

Electric Vehicles

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment