Resources

Insights and best practices at your fingertips.

Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer Engagement
+1
Customer Research
Tapping Customer Energy Resources: How VPPs Support Growing Capacity Needs

Tapping Customer Energy Resources: How VPPs Support Growing Capacity Needs

Virtual Power Plants
The Climate Disconnect: Uplight’s Voice of the Energy Customer Report 2024

The Climate Disconnect: Uplight's Voice of the Energy Customer Report 2024

Customer Research
Priming the (Heat) Pump

Priming the (Heat) Pump

Energy Efficiency
Making the Switch: Customer Journeys to Home Electrification

Making the Switch: Customer Journeys to Home Electrification

Customer Engagement
+1
Customer Research
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
Turnkey VPPs: Streamlining DER Management for the Decarbonized Grid of the Future

Turnkey VPPs: Streamlining DER Management for the Decarbonized Grid of the Future

Virtual Power Plants
Charged Up & Ready to Roll: A Study of Residential EV Charging Behavior in a TOU Program

Optimizing EV charging for sustainable grid management.

Customer Research
+1
Electric Vehicles
A Grid-to-Prosumer Approach to Unified DERMS

A Grid-to-Prosumer Approach to Unified DERMS [eBooks]

DERMS
VPP Policy Brief

Smart Regulatory Frameworks to Accelerate Smart Energy Solutions: Policies to Scale VPPs

Virtual Power Plants

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment