Resources
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Featured
Tapping Customer Energy Resources: How VPPs Support Growing Capacity Needs
VPPs combine multiple technologies and customer segments into a cohesive portfolio that can be operated much like a conventional supply resource.
Virtual Power Plants
Jumpstarting your Residential EV Experience with Boots on the Ground and Digital Engagement
Optimize your EV program enrollment using data.
Electric Vehicles
Plugging in After Purchase: How EV Owners Interact With Their Utility
Interviews with EV owners reveal key insights for utilities.
Electric Vehicles
Activating Orange and Rockland Customers Via a Marketplace Hub
See how Orange and Rockland Utilities increased program conversion.
Electric Vehicles
Plugging In After Purchase – How Utilities Can Create a Seamless EV Customer Journey
Learn how to identify gaps in your EV programs and improve the customer experience.
Electric Vehicles
What Changes When Your Power Company Also Fuels Your Car?
Learn how electric utilities will play a major role in the EV revolution.
Electric Vehicles
From Pre-Purchase to Managed Charging: Engaging Customers Throughout Their EV Journey
Provide a seamless, connected EV customer journey.
Electric Vehicles
Getting to ‘Yes’ with Municipalities, Universities, Schools, and Hospitals
Untapped opportunities to support energy decision making.
Business Customers
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Customer Research
Bridging the Gap: Stepping into Non-Residential Customer’s Shoes
Results from our latest primary research with the MUSH sector.
Business Customers
From the Blog
Industry Insights
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5 Takeaways from Accenture’s Research on PersonalizationIndustry Insights
Climate Change, Scaling Clean Energy, and Customer Empowerment