Resources

Insights and best practices at your fingertips.

Business Customer Solutions

Enable all your business customers, from SMBs to large C&I.

Business Customers
Bridging the Gap: Keeping Up With Modern Energy Customer Expectations

Track the evolution of modern energy customer expectations.

Customer Engagement
+2
Customer Research
LMI Customers
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement
Introducing Plus: Simplify Energy Decisions with Smart Bundles

Increase customer engagement and enrollments.

Customer Engagement
Connecting the Dots with the Residential Online Portal

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Customer Engagement
Harnessing AMI Data and Empowering Customers with AMI Alerts

Provide customers a more personalized energy intelligence experience, harnessing data that they already have.

Customer Engagement
Bridging the Gap: Driving Energy Customer Action

Uncover six opportunities to engage energy customers and drive program participation.

Customer Engagement
+1
Customer Research
Video: Non-residential Solutions

Better engage the critical segment that makes up two-thirds of your load and revenue.

Business Customers
+1
Customer Engagement
Video: Driving Energy Action

Learn what's holding your utility customers back.

Customer Engagement
+1
Energy Efficiency
Bridging the Gap: Driving Energy Customer Action

Uncover what really motivates your customers…

Customer Engagement
+3
Customer Research
Energy Efficiency
Rates Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment