Resources

Insights and best practices at your fingertips.

What Changes When Your Power Company Also Fuels Your Car?

Learn how electric utilities will play a major role in the EV revolution.

Electric Vehicles
From Pre-Purchase to Managed Charging: Engaging Customers Throughout Their EV Journey

Provide a seamless, connected EV customer journey.

Electric Vehicles
It’s More Than Supply: Here’s How Customers & Demand-Side Solutions Fit Into Your Decarbonization Strategy

Unlock the 4 key levers to reach your decarbonization goals.

Sustainability / B Corp
Getting to ‘Yes’ with Municipalities, Universities, Schools, and Hospitals

Untapped opportunities to support energy decision making.

Business Customers
+1
Customer Research
Bridging the Gap: Stepping into Non-Residential Customer’s Shoes

Results from our latest primary research with the MUSH sector.

Business Customers
The LMI Toolbox: Boosting Engagement, Savings, and Satisfaction for This Vulnerable Segment

Boost engagement, savings, and satisfaction for LMI customers.

LMI Customers
Segmenting for Success: How Utilities Can Better Engage 5 Underserved Non-residential Customer Types

Personalization is the key to engaging your business customers.

Business Customers
Why Are LMI Customers Missing Out?

Enable LMI customers to take advantage of your programs and services.

LMI Customers
2021 CS Week Session: Reaching LMI Customers at Every Stage of the Customer Journey

Learn about Mississippi Power's holistic LMI approach

LMI Customers
Video: Plus

Activate your customers through personalized bundled offers delivered through a single digital experience.

Customer Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment