Resources

Insights and best practices at your fingertips.

How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries

Generating Savings for LMI Customers With Personalized Bill Insights

Customer Engagement
+1
LMI Customers
Puget Sound Energy Drives Rate Enrollment with Uplight and GridX

Puget Sound Energy Drives Rate Program Enrollment with Uplight and GridX

Rates Engagement
Making the Switch: Customer Journeys to Home Electrification

Making the Switch: Customer Journeys to Home Electrification

Customer Engagement
+1
Customer Research
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Evergy Helps Income Eligible Customers Save Today and in the Future with Offer Center

Evergy discovers a new way to serve income-eligible customers.

Customer Engagement
+2
Energy Efficiency
LMI Customers
Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+2
Customer Research
Rates Engagement
Principles of Electric Vehicle Residential Charging

Uncover the 4 principles of residential charging.

Electric Vehicles
Uplight’s Annual Voice of the Energy Customer Survey: Gateway to Energy Engagement with Green Energy Technologies

Uncover 7 key findings that energy providers can use to better engage with their customers.

Customer Research
+1
Electric Vehicles

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment