Resources

Insights and best practices at your fingertips.

Puget Sound Energy Drives Rate Enrollment with Uplight and GridX

Puget Sound Energy Drives Rate Program Enrollment with Uplight and GridX

Rates Engagement
Applying a Behavioral Science Lens to Time of Use Rates

Deliver a best-in-class rates experience that drives the customer participation.

Customer Research
+1
Rates Engagement
Boosting Business Customer Engagement with Outbound Communications

Uncover actionable insights for effectively engaging small and medium-sized businesses.

Business Customers
Six Reasons Why SMBs are Stuck in Their Rate

Help SMBs take advantage of the best rates for them.

Business Customers
+2
Customer Research
Rates Engagement
How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.

Rates Engagement
The Residential Rates Customer Journey: Motivating Customers to Adopt New Rates

Successfully roll out new rates by building awareness, inspiring confidence, and motivating action.

Customer Research
+1
Rates Engagement
Real Time Load Management Unlocks Clean Energy Value for All

Real time load management is the missing link for customers and the clean transformation.

Demand Management
+1
Rates Engagement
Bridging the Gap: Stepping into Non-Residential Customer’s Shoes

Results from our latest primary research with the MUSH sector.

Business Customers
Video: Non-residential Solutions

Better engage the critical segment that makes up two-thirds of your load and revenue.

Business Customers
+1
Customer Engagement
Video: Rates Adoption and Experience

Get your customers on the best rate for them.

Rates Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment