Resources

Insights and best practices at your fingertips.

Making the Switch: Customer Journeys to Home Electrification

Making the Switch: Customer Journeys to Home Electrification

Customer Engagement
+1
Customer Research
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement
Connecting the Dots with the Residential Online Portal

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Customer Engagement
Harnessing AMI Data and Empowering Customers with AMI Alerts

Provide customers a more personalized energy intelligence experience, harnessing data that they already have.

Customer Engagement
Bridging the Gap: Driving Energy Customer Action

Uncover what really motivates your customers…

Customer Engagement
+3
Customer Research
Energy Efficiency
Rates Engagement
The Business Customer Opportunity for Utilities

Find out how to not only meet your business customers needs, but exceed them...

Business Customers
+1
Customer Engagement
Maximizing Customer Engagement with Utility Marketplaces

Become a one-stop shop for energy-related products this holiday season

Customer Engagement
Personalization Pays Off: Customer Survey eBook

New customer research reveals the key to utility customer engagement

Customer Engagement
+3
Customer Research
Energy Efficiency
Rates Engagement
The 10 Most Valuable Insights From Accenture’s SMB New Energy Consumer Report

Guilty of overlooking small to medium-sized businesses?

Customer Engagement
Know Your Customers

Three keys to serving the business customers of the future...today.

Customer Engagement
+1
Energy Efficiency

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment