Resources

Insights and best practices at your fingertips.

Applying a Behavioral Science Lens to Time of Use Rates

Deliver a best-in-class rates experience that drives the customer participation.

Customer Research
+1
Rates Engagement
Streamlining Electrification Incentives: At-home EV Charger & Panel Installations Made Easy

Learn how Uplight and Qmerit are helping utilities streamline the EV customer journey.

Electric Vehicles
Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Electric Vehicles
Six Reasons Why SMBs are Stuck in Their Rate

Help SMBs take advantage of the best rates for them.

Business Customers
+2
Customer Research
Rates Engagement
How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.

Rates Engagement
The Residential Rates Customer Journey: Motivating Customers to Adopt New Rates

Successfully roll out new rates by building awareness, inspiring confidence, and motivating action.

Customer Research
+1
Rates Engagement
Green Energy Technologies: Gateway to Energy Engagement

Uplight's Voice of the Energy Customer Research: EVs Revealed

Customer Research
+1
Electric Vehicles
Jumpstarting your Residential EV Experience with Boots on the Ground and Digital Engagement

Optimize your EV program enrollment using data.

Electric Vehicles
Plugging in After Purchase: How EV Owners Interact With Their Utility

Interviews with EV owners reveal key insights for utilities.

Electric Vehicles
Plugging In After Purchase – How Utilities Can Create a Seamless EV Customer Journey

Learn how to identify gaps in your EV programs and improve the customer experience.

Electric Vehicles

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment