Resources

Insights and best practices at your fingertips.

Activating Customers at Scale

Implementing the Demand Stack approach can transform more customers into active grid participants.

Customer Engagement
+1
Demand Management
Customer-Centric by Design: Applying Research to the Business Customer Experience

Leveraging extensive research, Uplight identifies some unique needs of these customers and unveils how utilities can improve engagement.

Customer Engagement
+1
Customer Research
Making the Switch: Customer Journeys to Home Electrification

Learn customer motivations and barriers to home electrification, and get recommendations to improve the overall customer experience.

Customer Engagement
+1
Customer Research
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement
Connecting the Dots with the Residential Online Portal

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Customer Engagement
Harnessing AMI Data and Empowering Customers with AMI Alerts

Provide customers a more personalized energy intelligence experience, harnessing data that they already have.

Customer Engagement
Bridging the Gap: Driving Energy Customer Action

Uncover what really motivates your customers…

Customer Engagement
+3
Customer Research
Energy Efficiency
Rates Engagement
The Business Customer Opportunity for Utilities

Find out how to not only meet your business customers needs, but exceed them...

Business Customers
+1
Customer Engagement
Maximizing Customer Engagement with Utility Marketplaces

Become a one-stop shop for energy-related products this holiday season

Customer Engagement
Personalization Pays Off: Customer Survey eBook

New customer research reveals the key to utility customer engagement

Customer Engagement
+3
Customer Research
Energy Efficiency
Rates Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment