Resources

Insights and best practices at your fingertips.

Activating Customers at Scale

Implementing the Demand Stack approach can transform more customers into active grid participants.

Customer Engagement
+1
Demand Management
Customer-Centric by Design: Applying Research to the Business Customer Experience

Leveraging extensive research, Uplight identifies some unique needs of these customers and unveils how utilities can improve engagement.

Customer Engagement
+1
Customer Research
Making the Switch: Customer Journeys to Home Electrification

Learn customer motivations and barriers to home electrification, and get recommendations to improve the overall customer experience.

Customer Engagement
+1
Customer Research
Establishing Equitable Energy Solutions: Consumer Energy Helps Income-Qualified Customers Save with Offer Center

Learn how Consumers Energy utilized Uplight’s Offer Center to create a frictionless and effortless ecommerce experience.

Customer Engagement
+1
LMI Customers
Duke Energy wins Utility Transformation Program of the Year for their Energy Service Subscription pilot, powered by Uplight

Uplight Client, Duke Energy, wins SEPA's Utility Transformation Program of the Year.

Customer Engagement
Video: Plus

Activate your customers through personalized bundled offers delivered through a single digital experience.

Customer Engagement
Bridging the Gap: Keeping Up With Modern Energy Customer Expectations

Track the evolution of modern energy customer expectations.

Customer Engagement
+2
Customer Research
LMI Customers
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Customer Engagement
+4
Customer Research
Energy Efficiency
LMI Customers
Rates Engagement
Introducing Plus: Simplify Energy Decisions with Smart Bundles

Increase customer engagement and enrollments.

Customer Engagement
Connecting the Dots with the Residential Online Portal

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Customer Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment