Resources

Insights and best practices at your fingertips.

Activating Customers at Scale

Leveraging Customer Action Through the Demand Stack

Customer Engagement
+1
Demand Management
How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries

Generating Savings for LMI Customers With Personalized Bill Insights

Customer Engagement
+1
LMI Customers
Energy Reports Solution Guide

Energy Reports Solution Guide

Customer Engagement
Business Customer Engagement

Business Customer Engagement

Business Customers
+1
Customer Engagement
Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer-Centric by Design: Applying Research to the Business Customer Experience

Customer Engagement
+1
Customer Research
Making the Switch: Customer Journeys to Home Electrification

Making the Switch: Customer Journeys to Home Electrification

Customer Engagement
+1
Customer Research
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
Establishing Equitable Energy Solutions: Consumer Energy Helps Income-Qualified Customers Save with Offer Center

Learn how Consumers Energy utilized Uplight’s Offer Center to create a frictionless and effortless ecommerce experience.

Customer Engagement
+1
LMI Customers
Consumers Energy Helps Customers Weather Winter with Offer Center

Learn how Consumers Energy is enabling income-qualified customers to save an average 10-15% on their bills.

LMI Customers
Evergy Helps Income Eligible Customers Save Today and in the Future with Offer Center

Evergy discovers a new way to serve income-eligible customers.

Customer Engagement
+2
Energy Efficiency
LMI Customers

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment