Resources

Insights and best practices at your fingertips.

Greening the Evergreen State with a Virtual Power Plant

PSE enrolls, dispatches, and assesses their demand response programs through a VPP.

Virtual Power Plants
The Climate Disconnect: Uplight’s Voice of the Energy Customer Report 2024

Uncover customer perspectives on climate change, utility programs, and more.

Customer Research
Priming the (Heat) Pump

Discover the clean energy potential of residential heating electrification.

Energy Efficiency
Making the Switch: Customer Journeys to Home Electrification

Learn customer motivations and barriers to home electrification, and get recommendations to improve the overall customer experience.

Customer Engagement
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Customer Research
The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
A Grid-to-Prosumer Approach to Unified DERMS

Learn how Grid-to-Prosumer DERMS combine grid optimization and flexibility management into a single, end-to-end system.

DERMS
PSE&G Personalizes the Behavioral Customer Experience with Advanced Segmentation

Provide actionable information to help your customers save energy and money via Uplight's advanced segmentation.

Energy Efficiency
Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Boosting Business Customer Engagement with Outbound Communications

Uncover actionable insights for effectively engaging small and medium-sized businesses.

Business Customers
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
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Rates Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment