Resources

Insights and best practices at your fingertips.

Duke Energy wins Utility Transformation Program of the Year for their Energy Service Subscription pilot, powered by Uplight

Uplight Client, Duke Energy, wins SEPA's Utility Transformation Program of the Year.

Customer Engagement
Six Reasons Why SMBs are Stuck in Their Rate

Help SMBs take advantage of the best rates for them.

Business Customers
+2
Customer Research
Rates Engagement
How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.

Rates Engagement
The Residential Rates Customer Journey: Motivating Customers to Adopt New Rates

Successfully roll out new rates by building awareness, inspiring confidence, and motivating action.

Customer Research
+1
Rates Engagement
Green Energy Technologies: Gateway to Energy Engagement

Uplight's Voice of the Energy Customer Research: EVs Revealed

Customer Research
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Electric Vehicles
Jumpstarting your Residential EV Experience with Boots on the Ground and Digital Engagement

Optimize your EV program enrollment using data.

Electric Vehicles
Plugging in After Purchase: How EV Owners Interact With Their Utility

Interviews with EV owners reveal key insights for utilities.

Electric Vehicles
Activating Orange and Rockland Customers Via a Marketplace Hub

See how Orange and Rockland Utilities increased program conversion.

Electric Vehicles
Achieving High Customer Satisfaction with Marketplace with Jackson EMC

See how Jackson EMC is providing first-class service while instantly applying rebates.

Customer Engagement
Plugging In After Purchase – How Utilities Can Create a Seamless EV Customer Journey

Learn how to identify gaps in your EV programs and improve the customer experience.

Electric Vehicles

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment