Resources

Insights and best practices at your fingertips.

Consumers Energy Helps Customers Weather Winter with Offer Center

Learn how Consumers Energy is enabling income-qualified customers to save an average 10-15% on their bills.

LMI Customers
Unlocking Load Flexibility Potential: Understanding Customer Knowledge, Barriers, and Experiences

Uncover seven key takeaways for utilities to unlock the full potential of load flexibility.

Customer Research
+1
Demand Management
How Flexible Assets Can Deliver Value to CCAs

Get an action plan for Community Choice Aggregation (CCAs) to benefit from digital flexibility management platforms across six critical goals.

DERMS
Enrolling for Load Flexibility: Customer Barriers and Motivations

Uncover 3 ways to motivate customers to enroll in programs.

Customer Research
+1
Demand Management
The Download from Down Under: Lessons from Australia’s Energy Transition

Lessons from Australia's Energy Transition eBook

DERMS
Brands and the Clean Energy Ecosystem: Who Will Energy Customers Let In?

Mitigate the effects of climate change by expanding your energy ecosystem.

Sustainability / B Corp
Evergy Helps Income Eligible Customers Save Today and in the Future with Offer Center

Evergy discovers a new way to serve income-eligible customers.

Customer Engagement
+2
Energy Efficiency
LMI Customers
Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+2
Customer Research
Rates Engagement
Principles of Electric Vehicle Residential Charging

Uncover the 4 principles of residential charging.

Electric Vehicles
Uplight’s Annual Voice of the Energy Customer Survey: Gateway to Energy Engagement with Green Energy Technologies

Uncover 7 key findings that energy providers can use to better engage with their customers.

Customer Research
+1
Electric Vehicles

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment