Drive Behavioral Energy Efficiency & Electrification With Personalized Journeys
Boost business and residential customer engagement, energy savings, electrification, and load flexibility with Uplight’s personalized, connected customer experiences.
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Activate Your Customers with Uplight’s Comprehensive Customer Experience
Activate Your Customers with Uplight’s Comprehensive Customer Experience
Reach customers where they are through energy reports, customer portals, Marketplace, alerts, and more— motivating them to take action with tailored recommendations.
Proven Experience, at Scale
Proven Experience, at Scale
Uplight was recognized as a leader in Guidehouse’s first Customer Engagement and Experience Analytics Leaderboard for its advanced technology, comprehensive solutions, and broad customer and geographic reach.
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Utility Marketplaces
Uplight’s proven utility Marketplace is a one-stop shop for rebated products, program enrollments, and installations—built on an extensible platform that enables multi-channel, personalized recruitment to maximize eyes on offers.
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Home and Business Energy Reports
Drive residential and business behavioral energy efficiency program participation cost-effectively and at scale. Uplight’s Energy Reports use personalized insights and recommendations to educate energy customers on their usage and motivate them to take the next step.
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Residential and Business Customer Portals
Surface energy usage data and insights to motivate all customer segments to take action with timely outbound communications, rate analysis tools, and personalized recommendations—available in the portal and through widgets on MyAccount and other touchpoints.
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Alerts and Updates
Keep residential and business customers informed about their energy usage by proactively surfacing personalized insights via email alerts. Empower them to adjust behaviors with high bill alerts and weekly and monthly energy updates.
Explore the SolutionBring residential and business customers along a journey that:
Bring residential and business customers along a journey that:
- Cuts through the noise with personalized insights and recommendations.
- Uses best-in-class user experiences to keep customers engaged.
- Achieves high behavioral savings and program participation.
- Goes beyond energy efficiency to include rates, load flexibility, and electrification offers.
- Meets your customers where they naturally engage.
Why Partner with Uplight for Energy Efficiency and Electrification?
- Deliver up to 16% higher customer satisfaction though user-research backed customer experiences.
- Extend reach with flexible deployment options including portals, widgets, and APIs to unlock greater customer value.
- Reliably generate 1.3 to 1.8% energy savings per household.
- Create a top-tier, multi-channel e-commerce experience, including bundled enrollment and installation.
- Launch decarbonization journeys, with engaged customers enrolling in programs at 2x+ the rate of those who don’t engage.
PSE&G Saves Customers $300 Million With Advanced Segmentation
PSE&G Saves Customers $300 Million With Advanced Segmentation
PSE&G’s MyEnergy behavioral energy efficiency program leverages complex segmentation to create custom segments such as multifamily, low-to-moderate income, and single-family to better serve diverse customer groups while maximizing program participation.
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Energy Efficiency and Electrification, Delivered
Energy Efficiency and Electrification, Delivered
Learn how Uplight can help you maximize energy efficiency and electrification program impact from energy savings to decarbonization.
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