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Video: More personalized experiences with modular HERs

By Crystal Leaver on

Woman scanning QR code

Home Energy Reports (HERs) are an important tool in a utility’s toolbox to help customers adopt energy saving behaviors. But static HERs can be too limiting and not enable the personalization customers demand. Watch this video by Devren Hobbs, Engage Business General Manager, to learn how Uplight utility clients have:

  • Added a recommended thermostat set point schedule
  • Displayed a QR code to increase engagement
  • Driven customers to other utility programs
  • Segmented customers based on fuel types, rate types, and home profiles to enable deeper personalization

Watch the video to learn more.


Industry Insights

About the Author

Crystal Leaver

Crystal Leaver (she/her) is a Corporate Marketing Director at Uplight. She manages the Uplight blog, research program, and content development. Based in Seattle, she loves exploring the Pacific NW, being active with her kids, and food.

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