Uplight Acquires Agentis, Expands Utility Engagement for Critical Business Customers

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How Customers & Demand-Side Solutions Get To Decarbonization

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Getting to ‘Yes’ with Municipalities, Universities, Schools, and Hospitals

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Rates Adoption and Experience

Help your residential and business customers select and get the most out of their rate plans through personalized recommendations.

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Utility customer price satisfaction drops by 10% when defaulted onto a time-of-use (TOU) rate. “2019 Utilities Industry Outlook,” J.D. Power

What We Deliver

Empathize, educate, and empower customers as a trusted energy advisor.

Optimal Choice
Leverage Tech

Create connected customer journeys

Help utility customers optimize their rate plans through personalized education across multiple channels including:

Online portal Email Home Energy Reports Mid-cycle and High Bill Alerts
Optimal Choice

Help customers enroll in the most optimal rate plan

Customers and utility staff alike can leverage Uplight’s front-end Engagement Portal to view the outputs of our back-end batch evaluation models to easily identify their tailored cost savings potential.

Leverage Tech

Leverage enabling technology

Allow customers to “set it and forget it” while they benefit from their rate plan through technology such as smart thermostats.


Improve satisfaction and reduce call center volume

Enable customers to self-serve using comparison tools and savings tips via online portals, home energy reports, and more.


“TOU rates are seen as the new 'multi-tool,' to cut utility costs, reduce emissions, manage loads, and adapt to new distributed technologies.”

Gwen Farnsworth​ ~ Senior Energy Policy Advisor, Western Resource Advocates
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Achieve Greater Peak Load Savings

Customers can achieve a 5-12% reduction in peak load consumption on average through effective engagement and education methods alone, and 10-30% through the use of enabling technologies – such as smart thermostats.

Case Study

Enabling a successful transition to TOU & Demand rates

Several California utilities are using Uplight’s analytics to encourage low-to-moderate income customers to adopt personalized rate recommendations.

From the Blog

A Conversation About the Challenges and Opportunities of TOU Rates
Set it and Forget it with Demand Response for TOU Rates
Creating more value for customers and utilities with time of use optimization

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