Energy Personalization System
A Connected Architecture for Proven Energy Personalization
Unified Platform
Utility CIOs Can Rest Easy
Put personalization to work and motivate every customer to take action with a single, proven technology architecture. Uplight’s unified platform doesn’t require a system integrator—fitting seamlessly with your existing systems, whether they are 30 years old or brand new.
Seamless Integration
Integrate Once for a Whole Suite of Solutions
Over 20 Uplight solutions, including Home Energy Reports, Marketplace, and Demand Response can be deployed with a single data integration. Our microservices-based API integration framework and set of enterprise data adapters deliver rapid, seamless, and scalable integration into every utility platform, touchpoint and application.
Trusted Technology—Deployed at Scale
Built from the proven technology of the industry’s leading customer energy experience solutions, Uplight’s Energy Personalization System is already deployed to more than 80 utility partners around the globe.
Unifying the Energy Customer Experience at
Consumers Energy
Consumers Energy is looking to transition to 90% clean energy by 2040. Uplight’s Energy Personalization System enables the utility to provide targeted recommendations to customers so they can save energy and money, purchase products to improve energy efficiency, and then enroll in demand response programs—providing the full suite of solutions needed to achieve their goals.
Utility Data
Done Right
Uplight’s energy customer data cloud will unify your internal, external, engagement, and device data into a single, secure, and accessible source. We ensure the highest levels of security and confidentiality with the completion of System and Organization Controls (SOC) 2 Type II reports.
Personalization
Advanced Energy AI for End-to-End Customer Insights
Personalized customer experiences need to be powered by sophisticated customer AI. Uplight’s proven energy analytics engine generates powerfully relevant customer insights and next-best action recommendations based on a wide range of data, including energy, billing, device, demographic, program, engagement, and much more.