Research: Innovation Alone Not Enough to Grant Companies Access to Consumers’ Homes and the Clean Energy Ecosystem

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Uplight Drives Record Utility Program Enrollments Around Holiday Sales Period

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Uplight Partners with Rolling Energy Resources to Provide Utility Clients Electric Vehicle Charging Insights Directly from Vehicle Telematics

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New eBook: Uncover customer perceptions of trust, competence, and innovation among 14 top brands.

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The Uplight Blog

Video: Understanding Residential Energy Portal Usage

By Crystal Leaver on

Senior couple looking at computer screen

Many utilities use residential customer energy portals to improve customer engagement. Ihno Lee, Senior Behavioral Scientist at Uplight, conducted research to find out how customers used the portal, why non-active users didn’t, and how to maximize portal engagement for both active and inactive users.

Watch the video to learn more!


Research

About the Author

Crystal Leaver

Crystal Leaver (she/her) is a Sr. Corporate Marketing Manager at Uplight. She manages the Uplight blog, research program, and content development. Based in Seattle, she loves exploring the Pacific NW, being active with her kids, and food.

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