The Uplight Blog

Video: Understanding Residential Energy Portal Usage

By Crystal Leaver on

Senior couple looking at computer screen

Many utilities use residential customer energy portals to improve customer engagement. Ihno Lee, Senior Behavioral Scientist at Uplight, conducted research to find out how customers used the portal, why non-active users didn’t, and how to maximize portal engagement for both active and inactive users.

Watch the video to learn more!


Research

About the Author

Crystal Leaver

Crystal Leaver (she/her) is a Corporate Marketing Director at Uplight. She manages the Uplight blog, research program, and content development. Based in Seattle, she loves exploring the Pacific NW, being active with her kids, and food.

Subscribe to the Uplight Blog

Get weekly blog updates via email. Subscribe today.

Your Name
Yes, I'd like to receive emails about industry news, events, products and services from Uplight.

We’re committed to your privacy. Uplight uses the information you provide to us to contact you about relevant content, products, and services. You may update or unsubscribe from these communications at any time by visiting the email subscription preferences center.

By submitting this form, I consent to allow Uplight to store and process the personal information submitted above and confirm that I have read and agree to Uplight’s Privacy Policy.

You might also enjoy:

Events

Discover the Future of Clean Energy: Uplight Customer Connect (UCC) & Devcon

By Kate Devitt on April 11, 2024

 

Events

Sparking Conversation: Catch Uplight at Leading Energy Events Worldwide in Q2 2024

By Kate Devitt on April 04, 2024

Family party

Solutions

What if You Threw a VPP Party and Nobody Came: Getting Customers Onboard

By Sam Hartnett on April 03, 2024