Resources

Insights and best practices at your fingertips.

Charged Up & Ready to Roll: A Study of Residential EV Charging Behavior in a TOU Program

Optimizing EV charging for sustainable grid management.

Customer Research
+1
Electric Vehicles
Applying a Behavioral Science Lens to Time of Use Rates

Deliver a best-in-class rates experience that drives the customer participation.

Customer Research
+1
Rates Engagement
Streamlining Electrification Incentives: At-home EV Charger & Panel Installations Made Easy

Learn how Uplight and Qmerit are helping utilities streamline the EV customer journey.

Electric Vehicles
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Electric Vehicles
EV Fleet Management Value Stacking for VPPs

EV Fleet Management Value Stacking for VPPs [White Paper]

Electric Vehicles
Six Reasons Why SMBs are Stuck in Their Rate

Help SMBs take advantage of the best rates for them.

Business Customers
+2
Customer Research
Rates Engagement
Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+2
Customer Research
Rates Engagement
How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.

Rates Engagement
The Residential Rates Customer Journey: Motivating Customers to Adopt New Rates

Successfully roll out new rates by building awareness, inspiring confidence, and motivating action.

Customer Research
+1
Rates Engagement

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2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment